Frequently Asked Questions
Can I install the mantel or shelf myself?
All our mantels and shelves are designed with easy installation in mind.
The average homeowner has the skill level and tools needed. You can
view our installation guides here.
How much weight can your mantels and shelves support?
Our mantels are tested to hold up to 125lbs.
Our 3" floating shelves have been tested up to 90lbs
Our 1.5" floating shelves have been tested up to 25lbs
Do you use solid wood?
We hand craft our mantels from 1" thick rough cut saw kerf pine that we
hand select and kiln dry. Our mantels are constructed in the form of a
box and when finished looks like it is one solid beam. Their light
weight makes installation a breeze. Please contact us if you are looking
for a solid reclaimed barn beam mantel. We do have a limited selection
of sizes in stock.
Do you make custom sizes?
Yes we do :-)
Contact us here to request a custom size.
Do you mix custom colors?
Yes we do :-)
Contact us here to request a custom color.
What if I need my order sooner than your standard lead times?
Please message us if you need your order faster than our standard lead
time. We will do all we can to help you get your order in time for your
What shipping service do you use?
We use UPS as our shipping service.
How long does shipping take?
Deliveries around the US will be between 1 and 7 days depending on your proximity to Connecticut.
Can I upgrade to express UPS shipping?
Please message us if you are interested in upgrading your shipping
speed. We can give you a quote for UPS 3 Day, 2 Day and Overnight.
How will I know when my order ships?
You will receive an email notifying you that your order has left our
facility and is on its way to your home, or business. This email will
provide a tracking number so you can track your shipment.
Can I buy online with confidence?
Absolutely. HelmAndHome.com maintains the highest level of transaction
security and is certified for SSL encryption. You can be certain that
your payment information stays private and confidential. Our
Satisfaction Guarantee enables you to feel comfortable with your
purchase. We stand by our products and will make every effort to make
your buying experience a positive one.